How to Find a Good Web Design Company – or Web Designer

How to Find a Good Web Design Company – or Web Designer

There are so many web design companies that it can be difficult to find one that you feel confident in. Here are seven steps to take to find a good web design company.

Explore Consultations/Referrals

One of the best ways to find a quality web design company is to ask around. Do you know anyone that recently created a web site or other business owners that might have gone through this process recently? Ask them about their experience and if they would recommend the web designer that created their site.

Evaluate the Company

Once you’ve found several possibilities, evaluate the company. Take a close look at their website. Is it logical and comprehensive? Does it look professional? Can you find information that you’re looking for? How does it look on mobile devices? Also examine their portfolio of other websites they’ve completed. Do they look like websites that reflect a style and size you are looking for? Before you move on, jot down their contact information and company location. You want to make sure they are located in the same country as you (if possible) and they have a posted email address and phone number.

Evaluate their Communication

The next step is to communicate with them. Measuring email response time is usually a good test. How long does it take them to reply? Are they helpful? Can they answer your questions? If it takes them more than 24 hours to respond to you during weekdays, then that may be a sign to keep looking. You want to have a responsive design company. Do they answer your phone call or call-back within a reasonable amount of time?

Expect a Comprehensive Proposal

Once you’ve established communication, ask the web design company for a written proposal. It should be detailed and include specifics such as cost, terms, timeline for completion and require a signature. Don’t be surprised if they require a deposit upon contract signing–this is a common practice in the industry.

Email a Current Client

If the terms of the contact seem reasonable, ask if you can contact a current client. This will hopefully boost your confidence and give you access to an outside opinion. Make sure you thank them for taking the time to answer your questions.

Examine your Choices

Receive proposals from multiple companies and then compare your choices. Remember, lowest price doesn’t always translate to the best choice. Look through the terms of each contract and re-examine your confidence in each company.

Ensure you have the Ability to make Changes

Make sure when your new web site is all up and running and the web design company is done, that you will have an easy way to update your web site. Don’t be forced to learn HTML and the ins and outs of the web in order to keep your site effective. Talk about this before signing on the dotted line.

7 Comments
  • Oneonta Web Designer
    Posted at 00:17h, 31 March Reply

    Maybe as important as web-design is search engine optimization. Most web designers at the time of this writing (2011) still don’t put any effort into how you site will get seen.

    What’s the point in having the most beautiful “web brochure” in the world if nobody sees it?

    Make sure you grill your designer on his SEO chops.

    Brian Foley
    Oneonta Web Designers

  • Lewis
    Posted at 14:42h, 18 February Reply

    As the owner of a website design company myself, it was good to read your blog. Here’s my 2 cents:
    It’s amazing how few companies have properly identified their needs before they approach me (almost none). Often this requires a lot of tutelage around how a company should use a website (whether its an online business card, just to get a web presence so they can take the domain, whether it’s to give product information / updates or whether to use it as a marketing tool, etc.).
    It would be nice to see an article about reasons to get a website or how to use your website more effectively on here 🙂
    Thanks for the time to write this article, I hope my comments are useful / thought provoking to people 🙂

  • Nasrin
    Posted at 04:25h, 10 September Reply

    Great tips Jonny! I would also add that when you buy a website, you’re buying a service rather than a product. It should part of your marketing and business strategy, and you need to know what you want the website to do for your business. A good web design agency will always design, develop and look to maintain the website with these things in mind.

  • piyush
    Posted at 06:46h, 14 November Reply

    To find a good web design company is quite difficult task in this high competition world but this site make my task easy by providing useful content.

  • InfraWebTech
    Posted at 23:41h, 22 November Reply

    Web Design can be difficult when somebody needs it to be professionally presented, seo friendly and convey the values of the company. Therefore, rather than finding many different teams with various specialities, I recommend going to a one stop solution. This makes the web design experience much better.

  • Andrew Hudson
    Posted at 04:03h, 05 December Reply

    Guess what, I’m a web designer and I can’t draw =D. When people say it’s just drawing a bunch of pretty pictures, I don’t really know what mindset they’re in. Web design has nothing to do with drawing. I mean, if you can draw, that’s awesome, but you don’t need that specific talent to be a web designer.

  • Joy Butler
    Posted at 11:20h, 05 January Reply

    I agree that it is important to evaluate the speed of communication that your potential web design consultant has. It could be important to make sure that you have someone that is responsive to your immediate needs. If your website has heavy traffic that is vital to help your business remain profitable, a responsive web designer could help you prevent errors on your site that could cost you business.

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